2014年考研英語應用文寫作:道歉信

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　　考研英語應用文寫作不需要華麗的辭藻和多變的句式，只需要能夠用簡潔概括的語言將事情敘述清楚就能夠取得不錯的成績。應用文寫作作為考研英語中性價比比較高的題目，考生必須重視對其復習。應用文寫作可以充分借鑒模板，以達到更好的復習效果。下面，就為考生介紹一下道歉信的基本寫作方法。

　　道歉信是寫信人對未盡之事向收信人表示歉意，寫作的基本要求是：解釋的理由要真實而詳細，態度要誠懇、語言要誠摯，從而使收信人理解，并達到比較終諒解。

　　道歉信的內容可包括：1)表示歉意并說明道歉的事因;2)解釋自己的難處或苦衷;3)請求原諒或提出補救的方法。

　　道歉信常用套語有：

　　1表達歉意：There's no excuse for … I forgot to ….

　　I am indeed very sorry for …, but believe I had no intention to…

　　Here is my deepest apology for ...

　　Please forgive me for …

　　2解釋苦衷：The fact is that I had …/ Unfortunately I … / I had a small accident …/ I have some urgent business to deal with My behavior yesterday was inexcusable, and I must tell you how …

　　3請求原諒提出補救方法：I want you to know how badly feel about… and to assure you that it will not happen again.

　　I realize that particular… is irreplaceable, but I hope you will use the enclosed check to purchase a similar one.

　　I hope this situation can be mended to everyone's satisfaction.

　　I can only hope you will forgive … on my part.

　　范例

　　Directions:

　　You have received a complaint letter from your customer for the mix-up of order #: 26429782. Write a letter to him to 1) express your apology 2) explain the reason 3) provide the solution and offer the compensation.

　　Dear Mr. Bicman:

　　I apologize for the mix-up of order #: 26429782. We have just implemented a new packaging system that still has a few bugs to be worked out, but we did fix your order and sent it out this morning. For your trouble, we have enclosed a $25 gift certificate which can be used at any of our stores. Once again I would like to apologize for the mix-up in your order and any inconveniences this may have caused you.