Service Agreement

　　1.Definition.
　　ABC shall mean ABC (China) Electronics, Ltd. Customer shall mean the customer named in the Agreement; and Product shall collectively mean the Equipment and Software which ABC and Customer agree to be serviced pursuant to this Service Agreement. Such Product is listed on the first page of this Agreement.
　　2.Acceptance.
　　The terms and conditions set forth on all twelve pages of this Agreement is an offer to purchase Service by Customer which shall become a Service Agreement when acknowledged in writing by ABC's Service Department; and the banking, negotiation or other use of any payment shall not constitute an acceptance by ABC. It is agreed that Service shall be provided only on the terms and conditions contained in this Agreement. ABC shall not be bound by terms and conditions in Customer's purchase order or elsewhere unless expressly agreed to in writing. Both parties to this Agreement agree that upon acceptance by ABC's Service Department, ABC's interest in the Agreement is assigned to ABC, Inc. (MINC).
　　3. Service Defined
　　ABC agrees to provide service for the Customer for the Product listed on the first page of this Agreement. Such Products shall be serviced according to the terms and conditions on all twelve pages of this Agreement (Service). The Service shall begin and end on the dates set forth on the first page of this Agreement. ABC shall also Service other Product manufactured by MINC. or MINC's subsidiaries and purchased by customer during the term of this Agreement on the same terms and conditions set forth in this Agreement at the then current service fees for such Product. Upon delivery of such other Product to Customer, service fees for Service of such other Product shall be added to the billing cycle following expiration of the labor warranty on such other Product. In the event of loss, damage, theft or removal from Service of any Product, Customer shall immediately report the loss, damage, theft or removal in writing to ABC. In this event, Customer's obligation to pay service fees with respect to any such Product shall terminate at the end of the month in which ABC receives such written report.
　　Mobile Product shall be removed and reinstalled in different vehicles at Customer's request for the service fee in effect at the time of Customer's request.
　　This Agreement does not include service of any transmission line, antenna, tower or tower lighting, unless such work is described on the first page of this Agreement. Service shall include the labor and parts required to repair Product which has become defective through normal wear and usage. This does not include consumable and their installation. Service does not include the repair or replacement of Product which has otherwise become defective, including, but not limited to, damage caused by accidents, physical or electronic abuse or misuse, acts of God, fires or other casualty. Service performed for non-covered repairs shall be billed at ABC's above contract rate applicable for such Service. Product under contract must be maintained in environmental conditions as set forth in the Product specifications and damage resulting from environmental conditions not conforming to the specifications is not covered by this Agreement.
　　Where telephone lines and Product are used in conjunction with ABC maintained Product, ABC shall have no obligation or responsibility for such telephone lines or Product but shall, upon request, assist the Telephone Company in repairing such upon payment at the appropriate above contract rate.
　　Customer shall indicate on the first page of this Agreement any Product which is intrinsically safe so that appropriate parts and procedures may be used to maintain such status.
　　At the expiration of twelve (12) months after the commencement of Service hereunder (or any time thereafter), if Product cannot in ABC's opinion be properly or economically repaired, because (but not limited to) excessive wear, deterioration or unavailability of parts, ABC at its sole option, upon thirty (30) days prior written notice to Customer sent by certified mail, may either: (1) remove such Product from this Agreement; or (2) may increase the price to Service such Product. Customer shall have thirty (30) days from receipt of notice of price increase to object to such increase. If Customer properly objects to such increase, ABC shall then have the option to remove such Product from coverage by this Agreement. Customer's obligation to pay Service fees with respect to Product removed from this Agreement shall terminate at the end of the month during which such Product is removed.
　　4. Service Standards.
　　The Product shall be serviced by ABC in accordance with the following standards: (i) ABC parts or parts equal quality shall be used; (ii) the Product shall be serviced at levels set forth in ABC's product manuals; and (iii) routine service procedures prescribed from time to time by ABC for its Product shall be followed.
　　5. Time And Place of Service.
　　Service shall be done at the location specified on the first page of this Agreement. Where Service is to be performed at the location of the Product, Customer shall furnish shelter, heat, light and power at these locations, Customer shall notify ABC immediately of Product failure, allow ABC full and free access to the Product, and cooperate fully with ABC in ABC's servicing of the Product. Waiver of liability by ABC against Customer or other restrictions shall not be imposed by Customer as a site access requirement. Customer shall allow ABC full and free access to the Product. Customer shall allow ABC to use necessary machines, communications, facilities, features and other product (except as normally supplied by ABC) at no charge. Mobiles and removable Product shall be delivered by Customer to the ABC Service Center indicated on the first page of this Agreement.
　　Hours of Service under this Agreement shall be the normal working hours, excluding holidays, of ABC's Service Center unless otherwise indicated on the first page of this Agreement.
　　6. Payment/Taxes.
　　Each payment is due on or before the date set forth on the first page of this Agreement. ABC may terminate this Agreement by giving Customer ten (10) days notice by certified mail if Customer defaults in its payment to ABC. Customer shall reimburse ABC for all property taxes, sales and use taxes, excise taxes, and the taxes or assessments now or hereafter imposed by authority of any National or Local law, rule or regulation with respect to the Service of the Product except income taxes or other legally reimbursable taxes of ABC.
　　7. Right to Subcontract.
　　ABC shall have the right to subcontract in whole or in part the Service called for by this Agreement. ABC shall notify Customer of the name and address of each subcontractor.
　　8. Revision of Fees.
　　Prior to an Anniversary of the Expiration Date indicated on the first page of this Agreement, ABC may revise the Service fees set forth on the first page of this Agreement by giving Customer written notice of the amount of the increase at least sixty (60) days in advance of that Anniversary date. Upon receipt of any such notice, Customer may terminate this Agreement on the Expiration Date or any Anniversary of it upon thirty (30) days prior written notice to ABC sent by certified mail to the address indicated in this Agreement; otherwise the new fees shall become effective on the Anniversary date. In the event of such termination, all accrued and unpaid charges shall be due and payable immediately upon termination.
　　9. Automatic Renewal.
　　After the Expiration Date indicated on the first page of this Agreement, this Agreement shall continue for successive additional periods of one year, provided that either ABC or Customer may terminate this Agreement on the Expiration Date or any Anniversary of it upon thirty (30) days prior written notice to the other party sent by certified mail to the address indicated in this Agreement.
　　10. Interruption of Service.
　　Customer shall notify the servicing agency in the event of the failure of any Product. If the servicing agency fails to repair the Product within a reasonable time, Customer shall notify the ABC office designated by ABC. After said notice from Customer to the servicing agency and to the ABC office designated by ABC, ABC shall be liable for any interruption or interference affecting the use or transmission through the Product maintained to the extent of a pro rata allowance based on the monthly service fee for the time such interruption or interference is attributable to the fault of ABC or its subcontractor. ABC does not assume and shall have no ability under this Agreement for failure to provide or delay in providing service for the Product due directly or indirectly to causes beyond the control of ABC, including, but not restricted to, acts of God, acts of the public enemy, acts of the PRC, the United States, any State, Territory of the United States, or any political subdivision of the foregoing, or the District of Columbia, acts of failure to act of the Customer, its agents, employees or subcontractors, fires, floods, casualty, epidemics, quarantine restrictions, strikes, freight embargoes, and unusually severe weather conditions or defaults of ABC subcontractors due to any such causes.
　　11. Warranty Limitations.
　　Except As Specified in This Agreement. ABC Disclaims All Warranties, Express or Implied, Including, Without Limitation, the Implied Warranties of Merchantability and Fitness for A Particular Purpose. In No Event Shall ABC Be liable for Incidental or Consequential Damages to the Full Extent Such May Be Disclaimed by Law.
　　12. SRRC or MPT and Other Government Matters.
　　Although ABC may assist in preparation of the SRRC or MPT license application, Customer is solely responsible for obtaining any licenses or other authorizations required by the State Radio Regulatory Commission (SRRC) or Ministry of Post and Telecommunication, or any other National and/or Local governmental agency. Customer is solely responsible for complying with applicable SRRC or MPT rules and regulations and the applicable rules and regulations of any other National and/or Local governmental agency. Neither ABC nor any of its employees is an agent of Customer in SRRC or MPT or other governmental matters. ABC, however, may assist in preparation of the SRRC or MPT license application at no charge to Customer.
　　13. Entire Agreement.
　　Customer acknowledges that it has read and understands the terms and conditions of the Agreement and agrees to be bound by them, that it is the complete and conclusive statement of the agreement between the parties and that this Agreement sets forth the entire agreement and understanding between the parties relating to the subject matter hereof and all understandings and agreements, oral and written, heretofore made between ABC and Customer, are merged in this Agreement which alone fully and completely expresses their agreement.
　　14. Amendment.
　　No modification of or additions to this Agreement shall be binding upon ABC unless such modification is in writing and signed by the ABC Division Service Vice President authorized to make such revisions and an authorized agent of Customer.
　　15. Validity.
　　If any term or provision of this Agreement shall to any extent be held by a court or other tribunal to be invalid, void or unenforceable, then that term or provision shall be inoperative and void insofar as it is in conflict with law, but the remaining terms and provisions of this Agreement shall nevertheless continue in full force and effect and the rights and obligations of the parties shall be construed and enforced as if this Agreement did not contain the particular term or provision held to be invalid, void or unenforceable.
　　16. Headings.
　　Section and paragraph headings used in this Agreement are for convenience only and are not to be deemed or construed to be part of this Agreement.
　　17. Law.
　　This Agreement and the Rights and Duties of the Parties Shall Be Governed and Interpreted in Accordance With the Laws of the PRC.
　　18. Assignment.
　　No assignment or transfer, in whole or in part, of this Agreement by Customer shall be binding upon ABC without its prior written consent.
　　19. Waiver.
　　Failure or delay on the part of ABC or Customer to exercise any right, power or privilege under this Agreement shall not operate as a waiver of any right, power or privilege of this Agreement.
　　20. Time To Sue.
　　Except for money due upon an open account, no action shall be brought for any breach of this Agreement more than two (2) years after the accrual of such cause of action except where a shorter limitation period is provided by applicable law.
　　21. Language.
　　This Agreement is executed in both Chinese and English versions. In case of any discrepancy, the English version shall prevail.

　1. 定義
　　“ABC”是指ABC(中國)電子有限公司；“客戶”指合同中提到的客戶；“產品”指ABC和客戶同意依據此維修合同進行維修的設備及軟件。這些 維修合同進行維修的設備及軟件。這些“產品”列在合同的首頁。
　　2. 接收
　　合同的首頁及以下十一頁所闡述的條款及條件是客戶購買維修的提議，經ABC維修部門書面承認后，它將成為一個合同。ABC將客戶所付款項入帳、兌現或作任何其它用途，都不構成它對此提議的接收。雙方一致同意ABC只在本合同所規定的條款及條件下提供維修。不經明確書面同意，ABC將不受用戶購買定單或其它地方的條款和條件限制。一旦ABC的維修部門接收這個合同，合同中的ABC利益歸ABC公司所有。
　　3. 規定的維修
　　ABC同意對合同首頁所列的產品為客戶提供維修。ABC將按照此合同首頁及以下十一頁所規定的條款和條件對這些產品提供維修。維修的起止年限以合同所述日期為準。ABC還將按照合同所闡述的同等條款及條件，以當時維修費標準為客戶在履行合同期間所購買的ABC公司以及其子公司生產的其它產品提供維修。一旦這些其它產品交付給客戶，ABC將在其保修期截止前，將這些產品的維修費加入定期帳單。對于任何產品在維修期間有丟失、損壞、被盜或遷移事件發生，客戶應立即向ABC書面報告此類丟失、損壞、被盜或遷移事件。針對此類事件，ABC將于收到書面報告的當月月底終止客戶對此類產品相關的維修費支付義務。
　　ABC將根據客戶要求拆除車載產品并將其安裝在其它車輛上，此項服務按客戶提出要求時的服務費標準收費。
　　如果合同首頁沒有說明，本合同將不包括饋線、天線、發射塔或發射塔照明裝置等維修。維修包括維修正常磨損及使用損壞的產品所需要的勞務以及配件，但不包括消耗品及它們的安裝。維修不包括維修或更換由于其它原因造成損壞的產品。這些原因包括（但不僅限于）意外事故、物理或電子濫用、錯誤操作、不可預知因素、火災或其它災難。為沒有提到的維修提供維修將按高于合同標準的ABC維修收費標準收取費用。合同中的產品必須在產品說明書所述環境條件下進行維修。環境條件與產品說明書不符造成的損壞不在本合同維修范圍之列。
　　對于將電話線和其它產品與ABC維修的產品聯接使用的情況，ABC對此類電話線和產品將不負任何責任，也不承擔任何義務，但將根據要求協助電話公司進行維修，并按高于合同標準收取適當費用。
　　客戶應在本合同的首頁標明處于固有安全狀態的所有產品，以便使用合適的備件及操作步驟維護此種狀態。
　　維修開始十二個月期滿后（或此后的任何時候），如果ABC認為由于（但不僅限于）產品過度使用、性能劣化或無配件等原因而不能進行適當的或經濟的維修，ABC將單方面作出如下兩種選擇：(1)將此產品從合同中去掉；或(2)提高此產品的維修費。在作選擇之前，ABC將提前30天以帶回執的信函書面通知客戶。客戶收到維修費增加的通知后，可以在30天內對此提出反對意見。如果客戶有正當理由反對維修費增加，那么ABC將選擇第(1)條，即將此產品從合同中去掉。客戶支付此類產品維修費的義務將于產品從合同中被去掉的當月月底終止。
　　4. 維修標準
　　ABC將按如下標準對產品進行維修： (1)使用ABC配件或同等質量配件；(2)按ABC產品手冊所述標準對產品進行維修；(3)遵循ABC對其產品提 出的常規維修程序。
　　5. 維修時間與地點
　　維修將在合同首頁規定的地點進行。如維修在產品所在地進行，客戶應在該地提供遮擋、暖氣、照明及電力。產品出故障時，客戶應立即通知ABC，并允許ABC自由、全面地接觸產品。在ABC對產品維修期間，客戶應與ABC全面合作。客戶不能將ABC放棄對客戶的責任追究權或其它限制條件強加給ABC而作為允許其進入現場之條件。客戶應該允許ABC自由、徹底地接觸產品、了解產品狀況。客戶應允許ABC免費使用必要的機器、通訊設施、設備、特征及其它產品(ABC正常提供的除外)。車載臺及可以卸下的產品應由客戶運送到本合同首頁所指定的ABC維修中心。
　　除非合同首頁特別指明，本合同下的維修服務時間為ABC維修中心的正常工作時間，不包括節假日。
　　6. 支付/稅金
　　每筆款項應在合同首頁所述日期的當天或前幾天支付。如果客戶不履行合同，沒有支付ABC有關費用，ABC將通過帶回執的信函通知客戶終止合同。除了所得稅及ABC可以通過合法手續得到補償的稅以外，客戶應補償ABC與產品維修有關的所有財產稅、銷售和使用稅、其它的稅種及現在和將來國家和當地法律和規章制度征收的稅或有關資產費用。
　　7. 分包合同權
　　ABC有權對合同要求的全部或部分維修訂立分包合同。ABC應通知客戶每個分包人的名字和地址。
　　8. 費用的修訂
　　在合同首頁所述的終止日期周年之前，ABC可以修改合同首頁所述的維修費，并于終止日期周年之前60天書面通知客戶維修費增加的數量。客戶接到通知后，可以在終止日期或終止日期的周年日終止合同，并提前30天通過帶回執的信函按合同所述地址書面通知ABC，否則新的維修費在該周年日起生效。在此類終止事件中，所有累積的和未付的費用應于終止日期前立即支付。
　　9. 自行延長一年
　　在合同首頁所述的終止日期后，合同將在下一年繼續生效，但ABC或客戶只需提前30天通過帶回執的信函按合同所述地址書面通知對方即可在終止日期或任何一個終止日期的周年日終止合同。
　　10. 維修的中斷
　　如果產品發生故障，客戶應通知維修代理。如果維修代理沒能在合理的時間內修好產品，客戶應通知ABC指定的ABC機構。客戶通知維修代理和ABC指定的ABC機構以后，ABC將對影響維修中產品的使用或傳送工作的、由于ABC或其分包人的錯誤所造成的中斷或干擾負一定責任。此責任最大限度是以月服務費為基礎，根據維修中斷或干擾的時間向客戶提供適當比例的補償。對合同中由于直接或間接的非ABC所能控制的因素造成的維修失敗或耽擱，ABC將不承擔責任和義務，這些因素包括(但不僅限于)不可預知因素，公共敵人因素，中國、美國、美國任何州或地區或其政治分支的因素、哥倫比亞地區因素，客戶及其代理商、雇員或分包人所造成的因素，還有火災、水災、意外事故、流行病、隔離檢疫期限制、罷工、運輸封港因素，以及不尋常的惡劣氣候因素等等，另外還包括由于這些因素導致ABC分包人所造成的失誤。
　　11. 擔保限制
　　除非合同特別列明者外，ABC不承擔其它任何保證，無論是明確的或隱含的，包括(但不限于)適銷性和適用性方面的隱含保證。在法律許可范圍內，ABC將不對意外或間接損壞承擔任何責任。
　　12. 國家無線管理委員會或郵電部以及其它與政府有關的事宜
　　盡管ABC會協助客戶作向國家無線管理委員會或郵電部申請許可的準備工作，但向國家無線管理委員會、郵電部及任何其它國家或地方政府部門申請所需許可或授權書的責任，全部由客戶一方承擔。客戶也應自己負責遵循國家無線管理委員會或郵電部有關規章制度，以及其它國家及地方政府部門的有關規章制度。ABC及其任何一個雇員都不是客戶在國家無線管理委員會、郵電部、或其它政府方面事宜上的代表。但是，ABC可以免費協助客戶申請國家無線管理委員會或郵電部的許可證。
　　13. 全面合同
　　客戶承認已經閱讀并且理解了合同的條款和條件，同意受這些條款和條件的約束，承認這是雙方共同認可的完整的結論性的聲明，承認本合同已經闡明了雙方在論述主題上所達成的一切一致意見和理解，并承認ABC和客戶雙方迄今為止就上述主題所達成的理解與共識，不管是口頭的還是書面的，都已被歸入本合同，合同本身全面完整地表達了雙方所達成的協議。
　　14. 修改
　　本合同的修改和增補除非成書面形式，并由ABC有權認可這類修改的區域維修副總裁及客戶授權人的簽名，否則對ABC是無效的。
　　15. 有效
　　如果本合同的任何一項條款或條件在任何程度上被法院或其它法庭判為無效、作廢或不可實施，那么該條款或條件與法律相沖突之處將不予實施并且作廢，但本合同其余條款或條件將繼續實施，雙方的權利及義務也將照合同根本沒有包括那些特殊的、被判無效、作廢或不可實施的條款或條件那樣理解及實施。
　　16. 標題
　　本合同所用的章節段落的標題只是為了方便，并不被視為本合同的一部分。
　　17. 法律
　　本合同和雙方的權利及責任將按照-----共和國法律管轄和解釋。
　　18. 轉讓
　　如果事先沒有取得ABC書面同意，客戶全部或部分轉讓或移交本合同，將不對ABC有約束力。
　　19. 棄權
　　ABC方面或客戶方面沒能或延誤履行本合同下的權利、權力或特權將不被視為放棄本合同下的權利、權力、或特權。
　　20. 起訴時間
　　除有欠付款項外，對違反本合同條款的事件的起訴必須在事發兩年內才有效。如有關法律規定的時效更短時以更短者為準。
　　21. 文字
　　本合同由中、英兩種文字簽署，兩種文字具同等法律效力。本合同由中、英兩種文字簽署，如有沖突以英文為準。